Ph.D., business administration, Haas School of Business at the University of California, Berkeley; M.B.A., BYU Marriott School of Business
Summary of Experience
Professor Snow is an expert in technology and operations, innovation management, and service management, with a specialization in automotive, health care, aerospace, and growth-stage companies. His research addresses two areas: the complex relationship between new and old technologies during technology transitions; and service operations, particularly the building of theoretical microfoundations to help define the field, and empirical research on operational productivity. Professor Snow has testified in antitrust and competition cases as well as commercial disputes. He has taught at Harvard Business School, The Wharton School of the University of Pennsylvania, Tuck School of Business at Dartmouth College, and BYU Marriott School of Business; presented at a variety of management, innovation, and technology conferences; and written numerous cases for academic use. In 2014, he and coauthor Lamar Pierce received the Olin Award for Research That Transforms Business. Professor Snow is an executive committee member of the Harvard Business School Institutions and Innovation Conference, and a former board member of the Council of Supply Chain Management Professionals.
March 5, 2020